The
Industry Needs A Code of Conduct
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| BISHOP |
The recent survey
on ethical practices in our industry published by FMI was
alarming to me and I suspect to many others. Not alarming
so much in the results, which obviously were unflattering,
but alarming in that the proposed solutions have not in any
earnest fashion been embraced by industry leadership.
To recap, FMI found that:
84% of folks who work in our
industry had "experienced, encountered or observed industry-related
acts or transactions that they would consider unethical in
the past year."
63% of survey respondents feel
that the industry is tainted by prevalent acts that are considered
"unethical."
74% said unethical acts affect
the level of trust between owners and contractors.
69% said that "the industry"
needs to pay more attention to ethical issues in general.
According to FMI, "It is clear
from our survey response that ethics is an important concern
among companies in the industry. It is also clear that very
few are taking actions to support their ethical values."
Looking for Leadership
We have a problem. Could it be that our problem reflects
the fact that no one in a leadership position has stood up
and said, "We are immediately going to take substantive
steps to bring about change. Here is what we are going to
do." Where is that leadership?
The electronics industry found
its leadership in Hewlett-Packard, Dell, and IBM and that
industry does not have nearly the issues we have relative
to fair play and integrity. These three firms teamed up to
recently produce an Electronics Industry Code of Conduct.
Shouldnt the construction
industry be doing the same? Shouldnt there be in place
a Code of Ethics or Code of Conduct that everyone has incentive
to abide by?
Some already promote ethical behavior.
The National Society of Professional Engineers has a code
of ethics that it takes seriously. The American Society of
Professional Estimators and the Construction Managers Association
of America also publish a code. The Associated General Contractors,
Associated Builders and Contractors and Construction Financial
Managers Association do not.
Is the leadership needed to do
something of this importance in the executive offices of the
industry associations? Probably not. Is it in the executive
suite of the top, publicly held engineering and construction
firms? Maybe. In all likelihood, the leadership is either
going to come from the procuring side, which will seek a legislative
solution, or from a collective effort brought on by the "rank
and file."
Lets hope that someone on
the service-provider side takes a lead before the lawmakers
step in. If you argue that the industry is addressing the
issues with ethics presentations at conferences and random
reports in ENR about those caught in acts of bribery or collusion,
my counter would be that it is not enough. The issue demands
a collaborative effort unlike any other that we have cobbled
together as an industry. We need every person in a leadership
position in any size construction-related organization to
stand up and shout, "I am mad as hell and I am not going
to take it any more."
Moving Ahead
So whats the work plan? First,
listen to your peers. The solutions suggested by respondents
to FMIs survey are straightforward: 1) impose stiffer
penalties for those caught in unethical or illegal acts, 2)
create an industry-wide code of conduct, 3) put more emphasis
on social responsibility in award criteria, 4) have more training.
Call the local chapter of your
preferred industry association and ask them what is being
done. Dont accept, "Its complicated."
Secondly, take care of business
at home. Take a look around and make sure you and your leadership
team are doing absolutely everything plausible to create a
culture of integrity and sound ethical decision making.
Unethical acts are estimated to
cost the U.S. construction industry up to $40 billion annually.
It is a serious problem. Lets get serious about addressing
it.
Rick Bishop is president
of Integribuild, Midlothian, Va.
He can be reached at (804) 639-0529 or via email at rick@integribuild.com.
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