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Seeking
increased efficiency for itself and its customers, a Florida
engineering services firm has built a system to automate distribution
of its construction materials testing reports electronically.
We wanted to create a product to save us money and create
a service for our customers, says Greg Edmonds, CEO
of Ellis & Associates, Jacksonville. We wanted to
get out of the paper world.
Edmonds says the company spent
a year with a consultant developing E-Reports.
It uses e-mail to alert clients when reports are posted to
their Web-accessible accounts. Clicking on a link in the e-mail
brings a list of reports that also note whether they passed
or failed. Clicking on a title opens a secure, digitally signed
PDF version of the full report that can be examined, archived,
routed to a pre-set distribution listor even printed.
Full sets can be generated at close out with a touch of a
button. E&A will continue to mail hard copies until clients
ask them to stop.
I think its great,
says Ben Pinover, vice president of Braddock Construction,
a Jacksonville Beach excavation and utility contractor. There
is a tag line right at the top that tells you whether it passed.
That alone saves him from having to open and examine every
report for its findings, he says.
It speeds up getting the
test data, plus, its easier for us to keep track, keeping
it in the computer and distributing it by e-mail, Pinover
says.
Edmonds says the system has been
operating a few months and 50 initial clients are being surveyed
to gauge the adoption.
They have
helped us out quite a bit, says Pinover. Its not
a huge breakthrough, but they take that much more time off
your schedule so you can do other things.
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