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It is unusual for contractors
to be in the vanguard of technology adoption, but they clearly
are in the case of mobile communications and have been for decades.
"Construction people have
to see a real return on investment before they adopt, but
when they do, they adopt quickly," says Dick Farris,
a co-founder of Primavera Systems Inc., Bala Cynwyd, Pa. "The
construction people were among the first to use cell phones
extensively. Theyre always traveling, always needing
to stay in contact."
"Construction is a communications
business," agrees Peter Lasensky, CEO of Pacific DataVision,
San Diego. "Its virtually all logistics. You have
many parties involved and most of them arent even at
the jobsite. Coordination comes down to communications."
Lasensky sells systems for construction
communication. He says construction companies, along with
police departments and services like taxis, were among the
early adopters of mobile communications when they bought commercial
radio services from vendors with local licenses. "The
biggest problem was [that] it was public," Lasensky says.
"It was like a party line. It worked, but everybody could
hear and if someone else was talking you had to shift to another
frequency."
With the advent of digital technology,
companies like Motorola and Nextel bought up local radio shops
and repurposed the frequencies for cellular and "push
to talk" communications, which privately connect pre-identified
users at sub-second speeds. As networks grew geographically,
services grew as well. Last year, Nextel expanded its push-to-talk
coverage nationwide and recently added parts of Mexico and
Canada.
Other construction-oriented
features also are growing, says Daryl Newman, Nextels
vice president of construction sales. It now offers one of
Lasenskys products as "NextMail." It collects
spoken memos from users in the field and sends them as attached
voice-files in e-mail to designated addresses. Daily logs
can be composed and pushed to the office for transcription.
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