|
Next to the telephone,
the fax machine is the lowest common denominator of electronic
communications in business. If you have nothing else, chances
are you have a fax, and that is enough to tuck documents right
into the data stream. Bar-codes on cover sheets now can route
transmissions as scanned records directly into document management
systems.
Facsimile transmission was patented
in 1843 by Alexander Bain, a Scottish mechanic. He used a
stylus on a pendulum to scan an image on a metal surface and
transmit it by wires to a corresponding device that reproduced
it. He was trying to solve the problem of synchronizing clocks
separated by distance. Seven years later when the telegraph
was invented, Bains technology was developed into the
fax machine.
By 1914, news reports and photos
were being faxed on dedicated lines and radio waves. Other
business uses gradually developed, but the machines were big
and cranky and required special paper.
"The first faxes didnt
take the market by storm because they were so difficult to
use," says Ric Jackson, managing director of FIATECH,
Reston, Va. "The first time I used one, it was so complicated.
You had to start by figuring out what kind of fax the person
had on the other endwe didnt have interoperability."
In 1966, Xerox introduced the Magnafax
Telecopier, a 46-lb facsimile machine that was easier to use
and could be connected to any telephone line. It took six
minutes to transmit a page, which was a big step forward.
But the real commercial break came in 1973 when Xerox introduced
the first plain-paper, desktop, telephone-line fax machine.
The modern fax was born.
By 1983, there were 3,000 fax machines
in the U.S. Five years later, there were 4 million. Fax machines
revolutionized business communications by cutting the time
it took to exchange documents, such as bid forms, requests
for information and change orders, to seconds worldwide. Faxes
shrank the globe. The automatic machines could chatter to
each other across the world overnight and the documents would
be in hand in the morning.
"The fax makes perfect
sense," says Dick Farris, co-founder and chief technology
officer of Primavera Systems Inc., Bala Cynwyd, Pa. Perhaps
that is why many take it for granted today.
|